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Customer Care

Customer Care

Delivery Information
Returns & Replacements
Warranty
What Payment Methods Do You Accept?
Is My Nomad Watch Unisex?

Delivery Information

	Estimated Delivery	Price
UK	1-2 working days	Free
Europe	3-5 working days	Free
Rest of World *	5-10 working days	Free

Orders should be placed before 1pm (GMT) on the dates listed below to allow time for Christmas delivery:

UK: December 19
EU: December 17
USA, Canada: December 17
Rest of World: December 13

* Kindly note that all orders ship from our warehouse based in the UK. Therefore you may be required to pay import duties/taxes on orders delivered outside of the EU.

Returns & Refunds

Our products can be returned within 30 days of the purchase date. We’ll offer a full refund (minus shipping if applicable) if you return any unsuitable or unwanted items in their original condition within 30 days of purchase. Such goods must be returned to us unused and with all the original manuals and tags. Please get in touch if you would like to return an item and we will send over return instructions. Please note:

If you have a problem with the item after wearing it this then becomes an 'under warranty' case. See here for further information.
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures the parcel against loss/damage.
The cost of returning the item is the responsibility of the buyer.

Warranty

Your new Nomad watch is warranted for a period of one year. Please see here for details of the warranty.

What Payment Methods do You Accept?

You can use any of the following methods of payment: Visa, Visa Debit, Visa Electron, Visa Delta, MasterCard, Maestro or American Express.

Is My Nomad Watch Unisex?

Yes, Nomad watches are unisex so it all depends on personal preference as to the size of watch you prefer. You will find the dimensions of each watch detailed on the individual product pages.